This policy explains what personal information the Philippine Canadian Chamber of Commerce (“PCCC”, “we”) collects through philippinecanadianchamber.com, why we collect it, where it is stored and the choices you have. We follow the principles of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
What this policy covers
This policy covers this website. The PCCC member portal at dir.philippinecanadianchamber.com (membership applications, payments and the business directory) has its own privacy policy, available on that site.
Information we collect
We only collect information you choose to give us through our forms, plus basic technical information needed to run and protect the site:
- Contact form: your name, email address, phone number (optional), subject and message. We also record your IP address and browser type with the message to help prevent spam and abuse.
- Newsletter sign-up: your email address and the page you signed up from.
- Event registration: your name, email address, whether you are a PCCC member, how you heard about the event, an optional question for the speakers, and whether you want to hear about future PCCC events. If you register as a non-member, we also ask for your company or organization, participant type, industry, team size and province.
- Technical information: like most websites, our hosting provider automatically logs your IP address, browser type and the pages you request, for security and to keep the site running.
This website has no user accounts and does not take payments. We do not use advertising, tracking or analytics cookies.
How we use your information
- To reply to your messages and enquiries.
- To send the newsletter you signed up for.
- To register you for events, send your confirmation, the session access link, a calendar file and a reminder on the day of the event, and to plan the session (for example, using submitted questions to shape the moderated discussion).
- To confirm member status: when you register for an event, we check whether your email address matches an active PCCC membership record. The result is only visible to PCCC staff and is never shown to anyone else.
- To understand who attends our events (for example, industries and provinces represented) so we can plan better programs.
- To protect the site and our forms from spam, fraud and abuse.
We do not sell, rent or trade your personal information.
Emails and your consent
We send transactional emails you need, such as event confirmations, access links and reminders, because you asked to register. We send newsletters and other promotional messages only if you agreed to receive them, for example by subscribing to the newsletter or ticking “Keep me informed about upcoming PCCC events, programs and opportunities” when registering.
You can withdraw your consent at any time by emailing info@philippinecanadianchamber.com with “Unsubscribe” in the subject line. We will stop sending promotional messages within 10 business days.
Who we share it with
Your information is seen only by PCCC staff and volunteers who need it to respond to you or run our events. We use the following service providers to operate the site, and they process information only on our behalf:
- Google (Firebase Hosting, Cloud Firestore and Cloud Functions) to host the website and store form submissions.
- SMTP2GO and Resend to deliver our emails.
- Google Meet to run virtual events. When you join a session, Google Meet’s own terms and privacy policy apply.
- Google Maps, embedded on our Contact page to show our location.
We may also disclose information if required by law, or to protect the rights and safety of PCCC, our members or the public.
Where your information is stored
Form submissions are stored in Google Cloud data centres in the United States, and our email providers may process information outside Canada. Information stored outside Canada is subject to the laws of that country and may be accessed by its courts or authorities. Our providers are contractually required to protect it.
How long we keep it
We keep personal information only as long as we need it for the purposes above. Event registrations and contact messages are kept to run our programs and meet record-keeping obligations, then deleted. Newsletter subscriptions are kept until you unsubscribe.
How we protect it
All connections to this site are encrypted (HTTPS), and our providers encrypt stored data. Access to submissions is limited to authorized PCCC staff, and our database rules block public access to them. Our forms include protections against automated spam. No system is perfectly secure, but we take reasonable steps to protect your information.
Cookies
This website does not set cookies for tracking or advertising. The Google Map on our Contact page is provided by Google, which may set its own cookies when the map loads; Google’s privacy policy applies to those.
Your rights
You can ask us to:
- Tell you what personal information we hold about you and how we have used it.
- Correct information that is inaccurate or incomplete.
- Delete your information, where we are not required to keep it.
- Stop sending you promotional emails.
Email info@philippinecanadianchamber.com and we will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Children
This website is intended for business owners and professionals. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as our website and programs change. The date at the top of this page shows when it was last updated.
Contact us
Questions or requests about your personal information can be sent to PCCC’s Privacy Officer at info@philippinecanadianchamber.com, by phone at (647) 333-4829, or by mail to 4395 Sheppard Ave. E., Scarborough, ON M1S 1T9.